We offer you:
1. 30 hours + and potential over-time hours
2. On the high end of hourly compensation ($17-19 per hour)
3. Optional monthly/quarterly incentives ($100-400 per month)
4. Health Benefits Plan ($)
5. Career courses that help you build your skillset ($2,000+ per year)
6. Paid onboarding and training ($)
7. Company sponsored team dinners and outings ($)
8. Other Perks (see below)
9. Career progression OPTIONS:
1. Focus on being a super-star patient experience coordinator
2. Grow into a management role - Assistant Patient Experience Manager
3. Jump to running the team as the Patient Experience Manager
4. Add another ‘hat’ and be our Chief Culture Officer or Community Manager
We believe in CAREER DEVELOPMENT!
Whether you are new to the role or have a Medical Office Assistant degree, we help you plan your certification and courses to sharpen and add new skills to your personal tool-kit. Are you a believer that learning never ends?
You cake advantage of our Business Mentorship Program. The program is on-going until you feel like a admin and operational superstar. At that time you may want to mentor someone else!
How does it work?
1. Participate in on-going training specific to your role
2. Sign up for a monthly (business) challenges that will help develop your skills
3. Keep metrics on how you are doing each week
Contact me if you have the same CORE VALUES:
• Caring for every patient that walks through the door
• Providing the most effective treatment possible for every patient
• Having fun while treating your patients
What will be asked of you:
• Commit to your onboarding so you can get up to speed much quicker
• You want metrics on how you are doing and what areas of the role you need help with
• We will train you on how to offer a great patient experience on the phone
• You can learn software that helps us run the clinic, schedule patients, invoice, collect payments, etc
• Love to help people even if the environment can be fast paced at times
Preferred but NOT required:
• Inbound or outbound phone experience
• Prior work in a healthcare setting e.g. medical office
• Medical Secretary Diploma
• Familiarity with physiotherapy, massage, chiro, acupuncture
• Familiarity with Blue cross, Medavie, Telus Portal, Provider connect, Nexgenrxbilling
• Proficient in use of computers and other office equipment
• Learning new software and data entry
• Knowledge of general office procedures
INTERESTED!!! Apply by email nabil@northwhitbyphysio.com
